FAQs

Yes, we offer international shipping to select countries. Please note that additional customs fees, duties, or taxes may apply depending on your location, and these are the customer’s responsibility.

Once your order is shipped, we’ll send a tracking number via email. You can use this number to check your order’s status on the carrier’s website. If you have any issues, feel free to contact us at Support@nychoicecollections.com.

We accept returns within 30 days of purchase for items that are unworn, unused, and in their original packaging. Please review our Return and Refund Policy for full details, and contact us to initiate a return.

If you received an item that is damaged or defective, please contact us within 7 days of receiving your order. We will be happy to assist with an exchange or refund.

Our customer support team is available to help with any questions or concerns. You can reach us at Support@nychoicecollections.com, and we’ll get back to you as soon as possible.